Customer support will open when purchases launch. The planned support mailbox is not active yet.
Customer support is not open yet. The planned address is support@quantfinanceplaybook.com; its inbox has not been activated or verified. Please do not send documents or order information to it yet. Purchases remain closed while setup is completed.
An order or download
Include your order reference and a short description of the issue. If access has expired or a file does not open, say which book and what happened. Do not send card details or passwords.
A written resume review
Include the order reference and whether your question concerns intake, progress or delivered feedback. Use your protected order intake for the resume file and target role. Avoid attaching private documents to a general support message when the order's upload route is available.
The review is due within five business days after complete intake. Business days are Monday through Friday in New York time; the intake date is day zero. The order page shows its recorded due date. One clarification follow-up may be requested within seven calendar days after feedback is delivered.
An editorial correction
Use the subject “Editorial correction.” Include the page or book title, edition and page number where relevant, the passage and your proposed correction or explanation. A calculation with its assumptions is more useful than a screenshot without context.
Choosing a product
Compare the playbooks and read their ungated previews. For the review service, inspect the scope and complete fictional example.